Privacy Policy
This Privacy Policy explains how NeoPep ("NeoPep", "we", "us") collects, uses, discloses and safeguards information when you visit neopeplife.com or engage with us as a business partner. By using our website or services, you agree to the practices described here.
1. Information we collect
We may collect information you provide directly — such as your name, business name, role, email address, phone number, country and the details of your enquiry — when you request a quote, download a brochure, subscribe to updates or contact us. We may also collect limited technical information automatically, such as IP address, device and browser type, and pages visited, via cookies and similar technologies.
2. How we use information
- To respond to enquiries and provide quotes, documentation and samples;
- To manage B2B relationships, orders and supply;
- To send updates you have requested and relevant business communications;
- To operate, secure and improve our website;
- To comply with legal and regulatory obligations.
3. Legal bases
Where applicable (for example under the GDPR), we process personal data on the bases of your consent, our legitimate business interests, the performance of a contract, and compliance with legal obligations.
4. Sharing of information
We do not sell personal information. We may share information with service providers who support our operations (such as hosting, email and analytics), with professional advisers, and where required by law. Any such parties are expected to handle information in line with this policy.
5. Cookies
Our website may use cookies and similar technologies to function and to understand usage. You can control cookies through your browser settings; disabling some cookies may affect functionality.
6. Data retention
We retain information only as long as necessary for the purposes described here, or as required by law.
7. Security
We apply reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
8. Your rights
Depending on your location, you may have rights to access, correct, delete or restrict the processing of your personal data, and to object or withdraw consent. To exercise these rights, contact us using the details below.
9. International transfers
As a global B2B supplier, we may transfer information across borders. Where required, we take steps to ensure appropriate safeguards are in place.
10. Changes to this policy
We may update this policy from time to time. The "last updated" date reflects the latest revision.
11. Contact
Questions about this policy or your data? Email sales@neopeplife.com or write to NeoPep Innovations Inc., 8 The Green, STE B, Dover, DE 19901, USA.